Both of them were very knowledgeable and had been working on bows for longer than I've been alive. I watched everything they did, all they did was move the peep up an inch and move the draw length pin one notch forward. I get what you're saying, I heavily researched the bow shops before picking one(just moved to Portland for an internship). Me and that guy could have been seriously injured. I'm disappointed in PSE and am hoping they will make this right. My second call was answered was answered by the guy I'd talked to before the explosion and he immediately recognized the implications and gave me a return number and we got it shipped. The first call to PSE after that I was told that a string derailment would not be covered by them. Pieces flew everywhere, my wrist got pretty messed up by the string and one of the employees got nailed in the hand pretty good. Bow shop employees came running up and my bow shattered. Naturally, I drew straight the the back wall, it got stuck and I yelled for help. Because PSE was so hard pressing, we put the draw length back to where it was before and I tried to shoot again. The bow shop said that's a horrible idea. We called PSE to ask them for a warranty limb replacement to fix the extreme can lean. We realized the cam was leaning like crazy and shortening the draw length had had made me start to pull over the cable stop. When I drew it back, something felt horrible. We decided my peep needed to move up and to reduce the draw length 1/2". The bow had not been feeling right for a few weeks. Got glasses a month ago and brought it to the store to readjust the peep and draw length to fix my shot. Been shooting the same PSE Xforce Drive for 5 years.
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